This Privacy Policy explains what information VENTUREA SURVEY ("we", "us", "the platform") collects when you register, activate a plan, complete surveys, refer members, build your binary network, and withdraw earnings — and how that information is used, stored, and protected.
1. Information We Collect
- Account data: username, email address, password (hashed), phone number (optional), country, profile photo, and preferred language.
- Referral & network data: your sponsor, upline, left/right binary placement, direct referrals, downline structure, and referral link usage.
- Plan & activation data: which plan you activated ($200, $500, or $1000), activation PIN metadata, activation date, plan status (active/expired), and remaining weeks of the 50-week survey period.
- Earnings & wallet data: Business Volume (BV) wallet balance, Survey Volume (SV) wallet balance, referral income, binary matching income, survey rewards, 30-day hold status on SV earnings, transaction history, deposits, internal transfers, and withdrawals.
- Survey activity: weekly survey assignments, submitted answers, completion timestamps, and reward credits.
- Payment data: deposit method (Binance Pay, BTC, USDT-TRC20, BNB-BSC), sender/receiver addresses or IDs you enter, uploaded QR screenshots, transaction IDs (TxID), withdrawal wallet addresses, and withdrawal PIN metadata.
- Technical data: IP address, device type, browser, session cookies, and basic analytics required to operate and secure the platform.
2. How We Use Your Data
- Create and secure your account, and authenticate every sign-in.
- Place you correctly in the binary tree, calculate referral income, binary matching income, and survey income on all three plan tiers.
- Distribute weekly surveys for up to 50 weeks from your plan activation date and credit rewards to your SV wallet.
- Enforce the 50-week limit — after 50 weeks your plan is marked expired and you must activate a new plan to continue receiving surveys.
- Process deposits, internal transfers between BV/SV wallets, PIN generation for plan activations, and withdrawals after the 30-day SV hold period.
- Detect and prevent fraud, PIN misuse, multi-accounting, and abuse of the referral or binary systems.
- Show notifications, transaction updates, and important account changes.
3. Earnings, Wallets & Plan Data
Your earnings are calculated and stored per account. We keep records of:
- Referral income credited to your BV wallet instantly when a direct referral activates a plan.
- Binary matching income credited to your BV wallet based on matched left/right business volume.
- Survey income credited to your SV wallet each time you complete a weekly survey; SV balance is held for 30 days before it becomes withdrawable.
- Plan activation records including tier ($200 / $500 / $1000), start date, weeks completed, and expiry after 50 weeks.
This data is used only to run your account, show accurate dashboards, and process withdrawals. We do not sell earnings or network data to third parties.
4. Data Sharing
We do not sell your personal data. We share limited data only with:
- Service providers that host our database, storage, and authentication.
- Payment/blockchain networks when you deposit or withdraw funds.
- Law enforcement when we are legally required to respond.
- Your direct upline sees your username and activation status for network management — never your email, password, PINs, or wallet balances.
5. Data Retention
We retain your account, wallet, plan, and transaction records for as long as your account is active and for a reasonable period afterwards to comply with accounting, anti-fraud, and legal obligations. Expired plans and completed survey records are retained for historical earnings reporting.
6. Security
Passwords are hashed, sessions are token-based, and sensitive actions (activations, withdrawals) require a PIN. Row-level security controls which rows each account can read or write. You are responsible for keeping your password and PINs private.
7. Your Rights
- Access the personal data we hold about you.
- Correct inaccurate profile information.
- Request deletion of your account. Note: earnings, wallet, and transaction records tied to network integrity may be retained in anonymised form.
- Withdraw remaining eligible balance before deletion, subject to the 30-day SV hold.
8. Cookies
We use essential cookies to keep you signed in and to remember your preferences. See our Cookie Policy for details.
9. Changes to This Policy
We may update this Privacy Policy as the platform evolves. Material changes will be announced inside your dashboard. Continued use of VENTUREA SURVEY after changes means you accept the updated policy.
10. Contact
For privacy questions, data access, or deletion requests, contact us through the Support page.